Privacy policy

At Kiddos Mall, accessible from https://kiddosmall.co.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Kiddos Mall and how we use it.

1. Information We Collect
When you visit or make a purchase from our website, we collect personal information necessary to fulfill your orders and provide a seamless shopping experience:
 Contact Information: Name, email address, phone/WhatsApp number, and delivery address.
 Order Details: Products purchased, transaction details, and order history.
 Payment Information: We do not store your payment card numbers, UPI PINs, or banking details. All transactions are processed securely through our trusted payment gateway provider, Razorpay.

2. How We Use Your Information
We use the collected information for the following purposes:
 To process, package, and ship your orders through India Post.
 To send order updates, tracking information, and customer support communications.
 To prevent fraudulent transactions and maintain store security.
 To improve our website performance, product offerings, and overall customer experience.

3. Data Sharing with Third-Party Services
We respect your privacy and never sell or rent your personal data. We only share necessary data with trusted third parties required to operate our business:
 Shopify: Our e-commerce platform that securely hosts our store and processes orders.
 Razorpay: Our payment processing gateway. Razorpay handles payment data in compliance with strict industry security standards (PCI-DSS).
 India Post / Postal Services: Your shipping name, delivery address, and contact number are shared with postal/courier authorities strictly for order delivery.

4. Cookies and Tracking Technologies
Like any other e-commerce store, Kiddos Mall uses 'cookies'. These cookies are used to store information including visitors' preferences, items in the shopping cart, and the pages on the website that the visitor accessed. This optimizes the user experience by customizing our web page content.

5. Data Security
We implement appropriate security measures to safeguard your personal information. Our website is encrypted using SSL (Secure Sockets Layer) technology to ensure that your data transmitted online remains private and protected.

6. Your Rights
You have the right to access, update, or request the deletion of the personal information we hold about you. If you wish to update your contact details or remove your account data, please reach out to us.

7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any changes will be updated directly on this page.